Who We Are:

Therabody® is the wellness tech leader with a mission to inspire and enable every body and mind to keep moving. Therabody’s product ecosystem includes category-creating innovations in wellness products, proprietary software, digital content, and biometrics that have proven benefits around alleviating stress and pain and enhancing performance and sleep. Not only is it part of our brand ethos to help others, but we are also defining the cutting edge of wellness technology while winning accolades such as Fast Company’s Brands That Matter, Oprah's Favorite Things 2022 and the TIME Best Inventions 2022 award.

Who We’re Looking For:

We’re looking for a Reset Store Manager to develop and uphold an environment where a world class team of brand ambassadors are empowered and supported to deliver market leading engagement with each of our guests. Our store serves as a connection point for our current and future community where we drive brand immersion, deliver impactful engagement, and build community.

Responsibilities: 

Sales Performance and Retail Objectives:

• Achieve store sales goals and other financial targets
• Analyze store performance, identify problems and craft solutions. This includes monitoring and understanding sales reports
• Act as a brand ambassador for Therabody, play an active role in the community and seek outreach/networking opportunities
• Demonstrate the highest level of service for our brand, mentor the team on service standards and assist in growing our community

Customer Experience 

• Cultivate a unique, fun, and seamless Customer Experience
• Embrace and lead a customer-centric retail team
• Follow and lead safety protocols to ensure the health and safety of our team and customers  

Stock and Inventory Management

• Communicate with HQ to ensure inventory meets the needs of the business
• Manage all return processes following Therabody policies and procedures while providing exceptional customer service
• Ensure accurate and efficient receipt, transfer and inventory of all goods between our store and warehouse

Store Operations

• Maintain operation of all POS functions to ensure accurate store reporting and accounting
• Manage any facilities issues as they arise while controlling operational costs
• Maintain all display fixtures, lighting and marketing material

The Right Person Would Have:

• 5+ years of retail management experience, preferably within a luxury brand or lifestyle company
• A proven ability to drive sales from start-up, execute events and work in concert with marketing
• A talent for managing and developing a cohesive team
• The ability to lift boxes up to 50lbs
• The ability and willingness to work weekends, evenings and holidays as needed

The annual salary for this position ranges from $75,000-$100,000, commensurate on experience. This base range is for the U.S. and not applicable to locations outside of the U.S.